Privacy Policy

Effective Date: 07-06-2025
Website: https://www.trinayjewellers.com

1. Who We Are

Trinay Jewellers is a fashion and fine jewelry brand based in India. Our website address is: https://www.trinayjewellers.com. This Privacy Policy outlines how we collect, use, and protect your personal information through our Shopify-powered online store.

2. What Personal Data We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • What pages or products you view

When you make a purchase or attempt to do so, we collect:

  • Your name
  • Billing and shipping address
  • Payment information (Shopify uses secure payment gateways)
  • Email address
  • Phone number

3. How We Use Your Information

We use the data to:

  • Fulfill orders
  • Process payments securely
  • Communicate with you (emails, shipping updates, offers)
  • Screen orders for potential fraud
  • Improve user experience and site performance
  • Send marketing emails (only if you opt-in)

4. Cookies

We use cookies to:

  • Remember your login details
  • Keep track of cart items
  • Help Shopify understand your shopping preferences

Shopify automatically places cookies through our storefront. For more details, refer to Shopify’s cookie policy:
👉 Shopify Cookie Policy

5. Shopify Data Handling

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products online. Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application.

Payments:
If you choose a direct payment gateway (like Razorpay, PayPal, Shopify Payments), then Shopify stores your credit card data securely, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

For more info, see Shopify’s full Privacy Policy.

6. Third-Party Services

Some third-party services (e.g., Google Analytics, Instagram feeds) may collect and store your data. These services have their own privacy policies which we recommend you review.

7. Your Rights

Depending on your location (such as the EU under GDPR), you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing emails
  • Request a copy of the data we hold

To exercise these rights, contact us at: support@trinayjewellers.com

8. Data Retention

We retain order information for our records unless you request deletion. Comments or customer reviews may remain visible publicly until removed by request.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date.

10. Contact Us

If you have questions or concerns, reach out to us at:

📧 support@trinayjewellers.com
📍 Delhi, India